Support

An iPhone app that teaches the Foundation Posing system Pye Jirsa built at Lin & Jirsa Photography — a method for directing couples, bridal parties and families — and then supports you with it on the wedding day itself.

It is education first: a written curriculum and a seven-chapter video workshop, alongside a curated reference library where every pose carries the words to say.

iPhone running iOS 17 or later. It runs on iPad in iPhone compatibility mode, but it is designed for the phone, because that is what you have in your pocket at a wedding.

Not yet. An Android version is planned, and work begins once the iPhone app's content and flow are settled. We would rather ship a good one late than a rough one early, so we are not promising a date here.

New subscribers get 7 days free with full access — every lesson, the whole workshop, the reference library and the field tools. Nothing is held back during the trial.

If you cancel before the seven days are up you are not charged. If you do nothing, the subscription starts automatically at the plan you chose.

Subscriptions are managed by Apple, not by us. On your iPhone, open Settings, tap your name at the top, then Subscriptions, and choose Cue & Capture.

Cancel at least 24 hours before your trial or billing period ends, or the next period is charged. Deleting the app does not cancel a subscription.

First check you are signed in to the same Apple Account you used to subscribe (Settings › your name), then close the app fully and reopen it.

If it still will not unlock, email us at contact@cueandcapture.com with the Apple Account email you subscribed with and we will sort it out. Please do not buy a second subscription.

Refunds are handled entirely by Apple, because Apple takes the payment. Request one at reportaproblem.apple.com using the Apple Account that made the purchase.

We cannot issue or reverse a charge, but please tell us what went wrong anyway — we would rather fix the reason than lose you quietly.

Partly, and this is worth knowing before a wedding at a rural venue. The written content — every lesson, every pose card's prompt, direction, adjustments, watch-outs and Pye's tip — is bundled inside the app and works with no connection at all. Your boards and progress are stored on the device.

The photographs and workshop video stream from the internet, so on a venue with no signal you will have the coaching but not the pictures. Offline photo caching is something we want to add.

Only for the Light Tracker, which works out golden hour, sunset and blue hour for where you are standing. The calculation happens on your phone — your location is never sent to us or to anyone else.

You can decline, and everything else works normally. See the Privacy Policy for detail.

No. There is no sign-up, no password and no email address to hand over. Your subscription is tied to your Apple Account, and your boards and progress live on your device.

Optional accounts with cloud sync are planned, so your library could follow you to a new phone. When that arrives it will be opt-in.

Delete the app. Everything it stored — boards, saved poses, lesson progress — is held in the app's private storage on your iPhone and goes with it.

We hold nothing about you on a server, so there is nothing to request from us. Remember to cancel your subscription separately if you have one.

No — a subscription covers one photographer. If you are training a team, email us and we will work something out rather than have you buy five subscriptions awkwardly.